Business case study – Springhill Care Group

Matthew Nolan, Christine Stevens, Councillor Judith Addison (Mayor of Hyndburn), Donna Briggs, Ken Nolan, Theresa Swan, Nicola Nolan, Kath Parkinson, Councillor Kath Pratt (Mayoress of Hyndburn).

Matthew Nolan, Christine Stevens, Councillor Judith Addison (Mayor of Hyndburn), Donna Briggs, Ken Nolan, Theresa Swan, Nicola Nolan, Kath Parkinson, Councillor Kath Pratt (Mayoress of Hyndburn).

Entrepreneur Ken Nolan founded the well known Springhill Care Group 30 years ago, in 1983, when he opened his first care home in Accrington.

Ken founded Springhill Care Home when he left a nursing role with the NHS, acquiring Springhill House, at the time a restaurant, and adapting it to become a home with 23 residents.

At just 23 years old, Ken turned to his mother’s accountant, Paul Warren, for assistance with securing the purchase and the funds necessary.

Now, three decades later, Ken is chairman of a group which includes three care homes in Accrington, Skelmersdale and Bristol, and a supported living service, Affinity.

He still relies on Pierce’s experts, he revealed. “Paul became involved right at the start of my journey, helping with negotiations and securing the funds needed. He already had a relationship with my family so was the natural choice.

“Securing funding as a 23 year old for a fairly significant investment wasn’t easy, but Paul took on the hard work and played a major role in helping me to start Springhill Care Group.

“30 years on, as well as providing projections, business advice, audit and accounting, Pierce has stepped in to help many times when I have needed specific advice or guidance.”

This year has been a milestone year for Ken and for Springhill Care Group. The company now employs more than 370 staff caring for more than 260 people, and recently was named the Service Business of the Year at the prestigious BIBA awards.

From its humble beginnings, Springhill Care Home expanded and following a major redevelopment over the last four years, now has 110 beds in total and is the flagship facility for the group.

Ken added: “Paul has become a highly trusted business advisor, a good personal friend and has always been a very good mentor. He is someone I would instinctively turn to with a scenario or situation and I know I can count on him – and the rest of the team at Pierce – to help.

“Pierce has been excellent – for me, the business, and the senior management team at Springhill.”

Paul Warren of Pierce added: “Springhill Care Group is a great success story and I’m glad to have played a part in helping Ken to establish the business and to have advised him over 30 years.

“It’s never easy starting a business, but even as a 23-year-old Ken showed a determination and passion for the care industry that remains with him and with the care group to this day.”