Quality is the key to success in care home provision

Ensuring the provision of quality care for the UK’s ageing demographic is a significant priority for society.

We are living for longer but that does not mean that we will live our later lives independently of the support of others. Care homes, or support enabling people to live independently in their own homes, will become increasingly vital.

The Care Quality Commission (CQC) is the body charged with ensuring the highest possible standards among care home operators and care providers.

It sets standards that must be adhered to and encourages providers to strive for continuous improvement.

For that, we should all be grateful. But recent events have proven how difficult care provision is, with many large care companies experiencing operating difficulties due, in part, to the cost of providing what is an inherently expensive service if done properly.

Care homes exist within a complicated funding environment; residential care could be paid for by a local authority or by a private individual.

Whatever the funding model, the fact remains that care homes are generally privately-owned businesses with the same powers at play as any other enterprise.

However, the vulnerable nature of their customer base makes them unlike any other business.

The UK is blessed with many exemplary care homes, but the latest research from the CQC  shows room for improvement.

“It appears to be increasingly difficult for some providers to deliver the safe, high-quality and compassionate care people deserve and have every right to expect,” Andrea Sutcliffe, Chief Inspector of Adult Social Care at the CQC, told the Daily Telegraph.

But there are examples of “good” and “outstanding” care homes across Lancashire and the North West, a number of them operated by Pierce clients, including Springhill Care Home in Accrington, and Altham Care Home in Clayton-le-Moors, Accrington.

Supporting companies operating in the care sector requires special expertise and Pierce is proud of its experience in that regard, supporting care providers in seeking development capital, merger and acquisition advice or succession planning.

The values of those care providers who will support society in future reflect our own.

Providing a quality service now and in future will be key in satisfying both the business needs of a care home and the exacting standards set by the CQC, loved ones and local authorities alike.

Providing care for our elderly is perhaps one of the most important investments any of us will make. We would be only too happy to share the wealth of our experience with people already operating within the sector, or considering it as a business opportunity.