Although lockdown restrictions are beginning to lift many businesses will continue to be impacted by COVID-19. Moving online can have benefits for both the short and long term, particularly for businesses who depend on a physical location to operate from or their main customer base does.
The challenges caused by COVID-19 are far and wide and the impact on IT operations cannot be overstated, more so in businesses where the IT systems underpin customers’ services. We expect in the coming weeks organisations will begin to move focus from remote worker productivity to adapting to longer-term change in customer behaviour resulting in a surge in new digital initiatives.
It’s not unusual for digital scammers to use current events to inform the narrative of their deceptions, and the Coronavirus outbreak has provided an ideal platform for this.